Beyond total quality management : toward the emerging paradigm / Greg Bounds ... [et al.]. - New York : McGraw-Hill, c1994. - xxviii, 817 p. : ill. ; 25 cm. - McGraw-Hill series in management . Includes bibliographical references and indexes. ISBN: 0070066787 LCCN: 93038388 Nat. Bib. No.: GB94-13346 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .B49 1994 Dewey Class. No.: 658.4013 / BOB 1994