Includes bibliographical references and index.

ntroduction to information systems and their capabilities; fundamental concepts of information systems; competing with information systems; information systems hardware; information systems software; database management; telecommunications, the Internet and information systems architecture; support of individual and group knowledge work; transaction processing and management reporting systems; decision support and executive infomation systems; expert systems and applied artificial intelligence; information systems for business functions; business re-engineering, information systems, planning and acquisition; managing and controlling information systems; development life cycle and systems analysis; from design to maintenance of information systems; ethical, societal and global issues in information systems; innovating with the information systems for global reach.